Contact

CONTACT INFORMATION

KONE Serbia

Omladinskih Brigada 90 D, sprat 6

11070 Beograd-Novi Beograd

Tel: +381 11 3 591 230

24 HOUR CUSTOMER SERVICE

Call 0800 200 250 to place a service call or report an emergency.

Or use the contact form

SALES & OTHER INQUIRIES

Please fill in our online contact form. Your inquiry will be answered promptly by the most appropriate KONE professional.

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New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Elevators

Choose the elevator suitable to your needs ✅ elevator installation, , KONE expertise's behind each of your projects!

New buildings > Elevators >

KONE MonoSpace® DX

Discover KONE's innovative Mrl Elevator: Monospace Dx ✅ Your commercial elevator solution! KONE expertise's behind each of your projects!

New buildings > Elevators >

KONE MiniSpace™ DX

Learn about a passenger elevator with a highly compact elevator machine room.

New buildings > Elevators >

KONE TranSys™ DX

Discover KONE's innovative Cargo elevator: Transys Dx ✅ Your Industrial elevator solution! KONE expertise's behind each of your projects!

New buildings > Elevators >

Elevator connectivity

Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors.

New buildings > Elevators >

Elevator interior design

Discover our KONE elevator interior design services ✅ elevator cabin, KONE expertise's behind each of your projects!

New buildings >

Escalators & autowalks

Choose the escalator suitable to your needs ✅ escalator installation, KONE expertise's behind each of your projects!

New buildings > Escalators & autowalks >

TravelMaster 110

Smooth people flow for everyday environments

New buildings > Escalators & autowalks >

TravelMaster 115

Inclined autowalk for smooth people flow

New buildings > Escalators & autowalks >

TransitMaster 120

Reliable people flow for transit environments

New buildings > Escalators & autowalks >

TransitMaster 140

Reliable people flow for the most demanding transit environments

New buildings > Escalators & autowalks >

TransitMaster 165

Safe people flow for horizontal speed

New buildings >

Advanced People Flow solutions

Discover how KONE Advanced People Flow Solutions enable a seamless and entertaining user experience from front door to final destination.

New buildings > Advanced People Flow solutions >

Access solutions

Choose the access control suitable to your needs ✅ access control, KONE expertise's behind each of your projects!

New buildings > Advanced People Flow solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Find out how to enhance the passenger experience in KONE DX Class elevators with KONE infotainment solutions.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Discover how KONE monitoring solutions can improve people flow in your building with a real-time overview of equipment status and improve risk management for smoother building handover.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier Overview

Existing buildings >

Elevator user experience

Enhance the user experience with real-time information on-the-go, an exciting, multisensory ride-experience and other smart building applications, it makes everyday convenient by improving accessibility and availability.

Existing buildings >

Maintenance

Maintenance services for elevators, escalators and automatic doors. We offer a wide range of building maintenance services.

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your elevators, escalators, and automatic building doors safe and in good condition.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

See how predictive maintenance reduces faults, speeds up repairs and increases safety. Our predictive maintenance solutions proactively monitor elevators and escalators.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Our connected KONE DX elevator solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Existing buildings >

Elevator modernization

Discover our KONE elevator upgrades services ✅ elevator modernization & elevator renovation, KONE expertise's behind each of your projects!

Existing buildings > Elevator modernization >

Full elevator replacement

Discover our KONE elevator replacement services ✅ , KONE expertise's behind each of your projects!

Existing buildings > Elevator modernization >

Modular modernization

Find out about elevator renovation and see how it improves the elevator controller.

Existing buildings > Elevator modernization >

Component upgrades

Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system.

Existing buildings >

Escalator & Autowalk modernization

Find out how to improve escalator safety and upgrade chain components and drive components.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Learn about the elevator replacement cost and increase the value of a building.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us!

Existing buildings >

Buildings without an elevator

Increase the value of a building by retrofitting small elevators. We offer pitless elevators.

Existing buildings >

Advanced People Flow solutions

Discover our solutions for access and destination control, as well as communication and equipment monitoring.

Existing buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient.
Digital Services
Tools & downloads
Tools & downloads

Our easy-to-use tools and informative downloads support you throughout the lifecycle of your building. Overview

Tools & downloads >

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Tools & downloads >

Glossary

When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them.
- Codes & standards
- Glossary
Stories & references
Stories & references

Discover our latest references and stories about cities and people in them. Overview

Stories & references >

Stories

What does city life mean for people in the world’s different urban environments? Our stories look for answers.

Stories & references >

Press releases

Stories & references >

References

KONE is proud to present these selected achievements from around the world.
Green building
About us
About us

Overview

About us >

KONE as a company

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable.

About us > KONE as a company >

Innovations

Kone is a proven technology leader and holds more than 3,000 patents across their businesses.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Careers

We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results.

About us > Careers >

We offer

We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work.

About us > Careers >

Students & graduates

Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies.

About us > Careers >

Technicians & professionals

Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends.

About us > Careers >

Recruitment process

General recruitment process consists of an application, an interview and a final selection round.

About us > Careers >

Apply now

Do you want to work at KONE? Apply now!

About us > Careers >

Frequently asked questions

FAQ on KONE's recruitment process
- KONE as a company
  
  Environment
  
  Safety
  
  Innovations
  
  Diversity, equity and inclusion
- Careers
  
  We offer
  
  Students & graduates
  
  Technicians & professionals
  
  Recruitment process
  
  Apply now
  
  Frequently asked questions
Contact us
Contact us

Overview

Contact us >

Contact form

Fill in the contact form and we'll contact you shortly!
- Contact form
KONE Online
ASK FOR PRICE, OFFER OR CONSULTATION
Contact us

Contact us

How can we help you today?

For 24 hour Customer Service, call 0800 200 250

Use this number to place a service call or report an emergency. For sales or other inquiries, please fill in our contact form.

KONE Serbia

Omladinskih Brigada 90 D, sprat 6

11070 Beograd-Novi Beograd

Tel: +381 11 3 591 230
Fax: +381 18 591 237
ksb.info@kone.com

Find your local office

Customer Care Center

Tel: 0800 200 250

Open 24h for:
Maintenance service requests
Reporting an emergency

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